Opening General Session
Get ready to kick things off with an exciting and energizing opening session! Spark your curiosity with a dynamic keynote and plenty of inspiration to set the stage for an unforgettable event.
Monday, August 3 | 8:30 a.m.-10:00 a.m.
Henry B. Gonzalez Convention Center, Stars at Night Ballroom
Open to all conference attendees and exhibitors. Badge needed for admission.
Keynote Presentation
Dr. John Delony
#1 National Bestselling Author, Mental Health and Wellness Expert, and Host of The Dr. John Delony Show
Dr. John Delony doesn’t just deliver a talk, he delivers a wake-up call. With the perfect mix of humor, raw honesty, and hard-earned wisdom, he cuts through the noise of modern life to tackle what’s really weighing people down: stress, anxiety, burnout, and disconnection.
Drawing from years of crisis response, higher education leadership, and his work with millions, Dr. Delony brings real stories, practical tools, and unforgettable moments that challenge individuals to rethink how they live, work, and lead.
You won’t just leave inspired, you’ll leave equipped to build healthier relationships, stronger teams, and lives filled with purpose instead of pressure.
Opening General Session Sponsored by
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Recognitions
Emergency Communications Center Awards Program Winners
Communications Center Director of the YearDavid Odom
Tallahassee Leon County Consolidated Dispatch Agency 9-1-1 Emergency Communications
Tallahassee, FL
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Telecommunicator of the YearHannah Augustine
Kitsap 911
Bremerton, WA
Trainer of the YearKelly Eckley
Riverside County Sheriff
Palm Desert, CA
Line Supervisor of the YearAbigail Rider
New Hampshire Division of Emergency Services and Communications
Concord, NH
Information Technologist of the YearBryce Leming
Spokane Regional Emergency Communications
Spokane Valley, WA
| Award sponsored by |
Radio Frequency Technologist of the YearZac Jones
Florence County ECC
Effingham, SC
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Tallahassee Leon County Consolidated Dispatch Agency 9-1-1 Emergency Communications
Tallahassee, FL
| Award presented by | ![]() |

Milwaukee Department of Emergency Communications
Milwaukee, WI
| Award presented by | ![]() |
La Crosse County 911
La Crosse, WI
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